Terms & Conditions

Last updated: January 2025

By accessing and using Prem.AI, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. Your continued use of our service constitutes acceptance of any modifications to these terms that may be implemented from time to time.

Prem.AI is an advanced AI-powered chatbot service that provides personalized guidance related to love, relationships, and astrology. Our artificial intelligence system is designed to offer insights and support based on astrological principles and relationship dynamics. While our AI strives to provide accurate and helpful guidance, PremAI Labs assumes no liability for any decisions made based on the AI's responses or recommendations. Users are encouraged to use their own judgment and consider multiple perspectives when making important life decisions.

We are deeply committed to protecting your privacy and maintaining the confidentiality of your interactions with our AI system. We do not access, review, or store user conversations manually. Your chats with our AI are processed automatically through our secure systems, and no human operators have access to your personal conversations. This ensures complete privacy and allows you to share your thoughts and questions freely without concern for judgment or privacy breaches.

PremAI Labs shall not be held liable for any direct, indirect, incidental, special, consequential, or punitive damages that may arise from your use of our service. This limitation includes, but is not limited to, damages related to loss of profits, business interruption, loss of data, emotional distress, or any other intangible losses. Our service is provided on an "as-is" basis, and while we strive to maintain high-quality service, we cannot guarantee uninterrupted access or error-free operation.

We endeavor to maintain consistent service availability, though temporary interruptions may occur due to maintenance, technical updates, or unforeseen circumstances. Users are expected to conduct themselves respectfully and responsibly while using our platform. Any behavior deemed abusive, inappropriate, or harmful to our service or other users may result in account suspension or termination without prior notice.

These terms and conditions may be updated periodically to reflect changes in our service, legal requirements, or business practices. We will notify users of significant changes through appropriate channels, and continued use of our service after such modifications indicates acceptance of the updated terms. For any questions, concerns, or clarifications regarding these terms, please contact us through our official support channels.